Seats and deck space are sold from different lists
Passenger, vehicle and freight bookings are tracked separately, so real capacity is unclear.
Core operating workflows
From reservation
to boarding pass.
Sell seats and vehicle deck space from one live inventory, then check passengers in at the terminal with a QR scan.
Built forPassenger and vehicle ferriesHigh-speed and catamaran servicesIsland and inter-island ferry linesRoll-on/roll-off vessels carrying passengers
Passenger operators
Built around the handoffs that matter.
Connect reservations, seat and deck inventory, boarding and passenger communication. Start with a clear scope, a named owner for each workflow and representative test cases.
- Interactive multi-deck seat map with fare tiers
- Vehicle and trailer deck-space reservations
- QR boarding passes and terminal check-in
- Passenger manifest generation
- Customer notifications for schedule changes
- Accounting handoff for every booking
Let’s map your operation.
Tell us how cargo or passengers move today, where your team repeats work and which systems need to stay connected.
Talk to our teamImplementation scope, support arrangements and integration access are agreed with your team before rollout.
Sound familiar?
The problems this operation
usually starts with.
Overbooking and manual holds
Holds are placed by hand and forgotten, and a full sailing is discovered at the terminal.
Boarding is slow
Paper manifests and name checks stretch check-in, especially on busy departures.
Manifests are assembled at the last minute
Passenger and vehicle lists are compiled just before departure, when mistakes are costly.
Schedule changes mean phone calls
When a departure moves, staff phone or message passengers one by one.
Freight and passengers compete for the same vessel
Cargo and passenger capacity are managed in different places, so trade-offs are guesswork.
How it works
From reservation to boarding pass.
Seats, vehicles and cargo share one voyage record, so capacity is managed in one place.
-
1
Publish the schedule
Set up voyages, decks and fare tiers once, and open them for sale.
-
2
Sell seats and deck space
Passengers choose seats on a visual deck map, with VIP, Business and Economy tiers, and reserve space for vehicles and trailers.
-
3
Confirm and notify
Each booking produces a confirmation and a QR boarding pass, and schedule changes go out as notifications.
-
4
Check in at the terminal
Staff scan the QR pass and the passenger manifest updates as people check in.
-
5
Board and sail
Vehicles are staged against deck reservations, and the final manifest is ready when the vessel is.
-
6
Reconcile
Every booking creates its accounting entry, so takings and departures agree at the end of the day.
What you get
The capabilities behind
each step.
Configured around your routes, cargo categories, approval rules and paperwork. Scope and availability are confirmed with you before rollout.
01Selling seats and fares
Interactive multi-deck seat map
Passengers pick seats visually across decks, and seats change state as they are held, booked or boarded.
Fare classes and pricing rules
Offer VIP, Business and Economy seating with the tier structure you configure, and adjust prices by sailing, season or demand.
Passenger types and group bookings
Handle adults, children and infants, and book groups together with their seats and vehicles.
Agents, counter sales and promo codes
Sell at the counter or through agents, and apply promotions and discount codes with clear rules.
02Vehicles and add-ons
Vehicle and trailer deck space
Reserve space for cars, SUVs and commercial trailers against deck capacity, using each vehicle's dimensions.
Add-ons and extras
Sell extras such as baggage, pets and bicycles with the booking, priced and counted against the sailing.
Freight on the same voyage
Book cargo on the same vessel and see passenger, vehicle and freight capacity together.
Waitlist for full sailings
Offer a waitlist when a sailing is full and release seats to it automatically as cancellations arrive.
03Boarding
QR boarding passes
Every booking carries a QR pass that is scanned at check-in.
Terminal check-in
A fast scanning workflow for terminal staff, designed for busy departures.
Passenger manifests
Manifests build as bookings are made and update as passengers check in, and can be exported for the authorities.
No-shows and standby
Mark no-shows, release their space and fill it from standby without a spreadsheet.
04After the sale
Changes, rebooking and refunds
Move a passenger to another sailing, change a name or process a refund with the history kept on the booking.
Schedule-change notifications
Tell passengers about delays and cancellations automatically instead of calling them.
Payments and accounting handoff
Bookings feed your accounting system so finance is not rebuilding the day from ticket stubs.
Reporting
See load factors, revenue per sailing and how each route and fare class is performing.
Every team, one record
What changes for the
people doing the work.
Reservations and customer service
- One inventory for seats, vehicles and freight
- Change or move a booking without a spreadsheet
- Notify passengers of changes in bulk
Terminal and boarding staff
- Scan the pass, see the booking
- Live manifest as people check in
- Vehicles matched to reservations
Vessel operations
- Know capacity by deck before departure
- Final manifest ready on time
- Balance freight and passenger space
Finance
- Entries created for each booking
- Fewer end-of-day reconciliations
- Sync to your accounting system
Modules in play
The parts of the platform
this operation leans on.
M6
Passenger & Vehicle Ferry OS
Sell seats and deck space from one live inventory, then board passengers with a QR scan.
Explore the module M7Asset & Maintenance Management
Know where every truck, trailer and container is, what condition it is in and when it is next due for service.
Explore the module M8Accounting & Billing
Invoices and ledger entries are created the moment a job is done, with no double entry.
Explore the module M11Dashboards & Reporting
Bookings, vessels, fleet and cash on one live screen, with the reports your finance and operations teams need.
Explore the moduleKeep your systems
Connects to what
you already run.
Nothing here assumes you replace everything. We identify your systems of record first, then decide what to connect, configure or keep.
- Payment gateways (Stripe, PowerTranz and others)
- Accounting and ERP
- Your website or customer channels
- Customer notifications
- Cargo bookings on the same vessel
Connections are agreed and tested for each implementation. See integration pathways.
Getting started
A sensible first phase.
A ferry operator can begin with either the passenger side or the vehicle deck and add the rest.
Map a busy sailing
We walk through one peak departure, from the first booking to the last boarding pass, and note where capacity is lost.
Configure one vessel and route
Set up decks, tiers and vehicle space for a single vessel and run bookings through it.
Add check-in, notifications and freight
Introduce QR check-in and change notifications, then bring freight onto the same voyage record.
Questions
Common questions
Can one system handle passengers and freight on the same vessel?
Yes. Passenger, vehicle and cargo bookings share the voyage record, so capacity is managed in one place.
How do passengers board?
Each booking produces a QR pass that terminal staff scan at check-in. The passenger manifest updates as they board.
Can we sell seats in different classes?
Yes. Seat tiers, such as VIP, Business and Economy, are configured with your own structure.
Can vehicles and trailers be booked?
Yes. Deck space for cars, SUVs and commercial trailers is reserved against deck capacity.
How are payments handled?
Payment provider connections depend on the provider, your merchant arrangements and testing. We confirm the connection and its scope before committing to it.
What happens when a departure changes?
The schedule change is recorded on the voyage and affected passengers can be notified automatically, so staff are not phoning people one by one.
Your operation has enough moving parts.
Your technology shouldn’t add more.
Let’s map the workflow, find the friction and build the right connection.