Cargo identity is lost between gate and yard
Once cargo is on the ground, matching a piece to its booking depends on paperwork and memory.
Workflow configuration
Connect the pier
to the entire operation.
Start with reliable cargo records and receiving events, then extend to staging, gate activity and the handoff to the next leg.
Built forMarine and container terminalsContainer yards and depotsBreak-bulk and roll-on/roll-off terminalsCargo receiving and pier operations
Ports & terminals
Built around the handoffs that matter.
Give receiving, yard, vessel and gate teams a shared view of cargo identity, location and custody. Start with a clear scope, a named owner for each workflow and representative test cases.
- Receiving events tied to a durable cargo identity
- Barcode/QR container and pallet lifecycle
- Pier and dock staging with vessel manifests
- Customs status visible alongside the cargo
- Exception tracking with an owner and a next action
- Status updates sent to customers and partners automatically
Let’s map your operation.
Tell us how cargo or passengers move today, where your team repeats work and which systems need to stay connected.
Talk to our teamImplementation scope, support arrangements and integration access are agreed with your team before rollout.
Sound familiar?
The problems this operation
usually starts with.
Manifests do not match what is on the ground
The manifest says one thing and the pier says another, and reconciling the two happens under time pressure.
Customs holds are found out late
A hold or missing document is discovered when the truck is already at the gate.
Storage clocks run unseen
Free time expires without anyone noticing, and charges are calculated afterwards.
Gate and pier work from different lists
Each team keeps its own version of what is arriving, staged and ready.
Exceptions have no owner
A damaged, missing or held piece is noted somewhere, but nobody is clearly responsible for the next step.
How it works
From pre-advice to release.
Every cargo event, from the gate scan to the final handover, is recorded against one cargo identity.
-
1
Pre-advice
Booking and manifest data arrive before the cargo does, so the terminal knows what to expect.
-
2
Gate and receiving scan
Scan the barcode or QR code, compare against the booking and record who received what, when, with photos of its condition.
-
3
Stage and stow
Allocate pier or dock space and stage containers and pallets for the vessel, with staging visible to everyone.
-
4
Load or discharge
The vessel manifest updates as cargo moves, and status flows to customers and partners automatically.
-
5
Clear and release
Customs status is visible alongside the cargo. Delivery orders are issued and handover is recorded, with a signature where needed.
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6
Charge and invoice
Storage and equipment clocks accrue per container and feed invoicing and accounting.
What you get
The capabilities behind
each step.
Configured around your routes, cargo categories, approval rules and paperwork. Scope and availability are confirmed with you before rollout.
01Gate and receiving
Gate in and out with photos
Record every gate transaction with the driver, equipment and condition photos, so a dispute is settled from the record.
Truck appointments
Let carriers book gate slots and see arrivals against capacity, which smooths queues at peak times.
Receiving events with custody
Every receipt is tied to a durable cargo identity and to the person who handled it.
Barcode and QR lifecycle
One code follows a container or pallet from receiving dock to vessel stowage to consignee handover.
02Yard and pier
Yard inventory and locations
Know what is on the ground and where, by yard area or slot, without walking the yard.
Pier and dock staging
Allocate space and see what is staged, ready or waiting for the next vessel.
Vessel manifests and load lists
Manifests are generated from the cargo actually accepted and update as it moves on and off the vessel.
Equipment and chassis tracking
Follow containers, chassis and other equipment through the yard and out to customers.
Vehicle and RoRo handling
Receive vehicles by VIN with inspection photos and damage marks, stage them by lane and hand them over with a signed record of their condition.
03Holds, customs and exceptions
Holds and releases
Place and lift customs, carrier and commercial holds, with the reason and who applied them.
Customs status alongside the cargo
See holds and released cargo where the yard team already looks.
Exception tracking
Record what went wrong, who owns it and what happens next, on the shipment itself.
Delivery orders and release authorisation
Issue delivery orders and capture proof of handover, including a driver's signature.
04Charges and reporting
Storage and demurrage clocks
Configured free days and tiered rates accrue per container, with an overview of what is expiring.
Automatic invoicing and accounting sync
Storage, handling and other charges become invoices and ledger entries without re-keying.
Dwell-time and throughput reports
See how long cargo sits, how many moves a day you handle and where the bottlenecks are.
Customer and partner notifications
Tell shippers, consignees and agents when cargo is received, held, released or ready for pickup.
Every team, one record
What changes for the
people doing the work.
Gate and receiving
- Scan instead of tick
- Check cargo against the booking at the gate
- Record who received what and when
Yard and pier planning
- See staging and stowage as one picture
- Manifest updates as cargo moves
- Spot conflicts before the vessel arrives
Customs and compliance liaison
- See holds next to the cargo
- Keep documents attached to the shipment
- Share status with agents automatically
Customer service and finance
- Answer status calls from the record
- Storage charges accrue on their own
- Invoices reflect what actually happened
Modules in play
The parts of the platform
this operation leans on.
M2
Ocean Vessel & Port Logistics
Plan voyages, stage the pier and issue shipping paperwork from the same record your customers see.
Explore the module M3Car Carrier & Vehicle Logistics
Receive, inspect, load and deliver vehicles by VIN, from the first photo to the signed proof of delivery.
Explore the module M4Stowage & Voyage Planning
Place cargo on the vessel, lock the plan when loading ends and know what a voyage earns before it sails.
Explore the module M7Asset & Maintenance Management
Know where every truck, trailer and container is, what condition it is in and when it is next due for service.
Explore the module M9Partner & Customs Communication
Orders arrive without re-typing and partners are told what changed without a phone call.
Explore the moduleKeep your systems
Connects to what
you already run.
Nothing here assumes you replace everything. We identify your systems of record first, then decide what to connect, configure or keep.
- Vessel line and partner data (EDI or API)
- Customs and regulatory filings
- Accounting and ERP
- Customer notifications
- Your existing terminal or yard systems, scoped case by case
Connections are agreed and tested for each implementation. See integration pathways.
Free tools for this operation
Demurrage & Detention CalculatorFree time, tiered daily rates and total charges.
CBM CalculatorCubic metres, cubic feet and container fill.
Cubic Foot Freight Rate CalculatorFreight by volume, compared with weight.
Container Number Check Digit ValidatorCheck or calculate the ISO 6346 check digit.
Container Dimensions & Pallet Fit CalculatorHow many pallets fit in a 20 ft, 40 ft or reefer container.
Getting started
A sensible first phase.
The gate is a good first step because the value shows up quickly and the change is contained.
Follow a piece of cargo
We trace one container or pallet from the gate to release and note where its identity is lost.
Start with receiving
Configure cargo identity and receiving scans for one gate or berth and run it alongside current practice.
Add staging, filings and charges
Extend to pier staging, customs status and storage charges once receiving data is reliable.
Questions
Common questions
Does this replace our terminal operating system?
Not necessarily. We first identify your systems of record, then decide what to connect, configure or retain.
Can we start with receiving only?
Yes. A phased scope can begin with the workflow that gives you the clearest early win, and receiving is a common one.
What scanning hardware do we need?
The platform works with barcode and QR codes. The devices you use at the gate and pier are agreed with you during scoping.
How are exceptions handled?
An exception is recorded on the shipment with a reason, an owner and a next action, so it does not disappear into a note.
Can several terminals or yards be configured?
Yes. Locations, users and permissions are configured for each site as part of the scope.
How do storage charges work?
You configure free days and daily rates, including tiers. Charges accrue per container from the configured clock, and you can see which are about to expire.
Your operation has enough moving parts.
Your technology shouldn’t add more.
Let’s map the workflow, find the friction and build the right connection.